From the Xperia Companion home screen select Software Repair → Connect the device → Unlock the device → NEXTīefore you turn your smartphone on, re-insert the SIM card and SD card.Data on your smartphone’s internal memory (saved on your smartphone and not on your SIM or SD card) will be deleted when you perform a software repair.

To minimise data loss, remove your SIM card and SD card from your device before you perform a software repair. To repair a smartphone that does not turn on Perform a software repair on a smartphone that does not turn on, frequently crashes, overheats or has issues with holding a charge. Software repair: Fix a smartphone that does not turn on, crashes, overheats or does not hold a charge When the software update process is complete, you can click Close.Click Update on the pop-up to install the new update onto your smartphone.The update will begin downloading onto your computer if new updates are available. Click Software update to check for available updates.Open Xperia Companion on your computer.Connect your smartphone to your computer using a USB cable (charging cable).Software updates provide the latest improvements and fixes to ensure that your smartphone runs in optimal condition.

Step 3: Manage your Xperia Software update: How to perform a software update Once you install the Xperia Companion software, open the programme and choose an action. Change your security settings on your MAC to proceed. Important: When installing Xperia Companion on a MAC device, you may encounter an error message. Step 1: Download and install Xperia CompanionĮnsure your device fits the above criteria and download Xperia Companion to get started. You can still use “iTunes backup” to transfer data from iOS phones to Xperia smartphones released before 2018. Xperia Companion is not supported for these newer models.įor Xperia smartphones released before 2018įrom June 2020, Sony will end support for the “iCloud backup” function used for transferring data from iOS phones to Xperia smartphones released before 2018. Xperia smartphones released from 2019 onwards use Google Drive to back up and restore content.

Transfer content between your smartphone and computer.įor Xperia phones released in 2019 and onwards.

Fix a smartphone that does not turn on.

This is particularly useful when you want to: Xperia Companion is a programme for your PC to help manage your Sony Xperia device.

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